Shipping, Returns and Discount Policies

Shipping within Australia
Do we provide Free Shipping?

Yes, we offer Free Shipping for all Value Packs! Shipping costs for other items are calculated during the checkout process.

What's the estimated shipping time?

Our products are dispatched from various locations. You can find more details on our Dispatch Schedule page.

Will I receive a tracking number?

Absolutely, you will receive a tracking number via email once your order has been dispatched.

Can I return or exchange my purchase?

Certainly, if your purchase is faulty, damaged, inaccurately described, or doesn't meet a consumer guarantee, we are happy to exchange the product when you provide proof of purchase. To initiate a return claim, please reach out to us through our contact form.

Can I combine multiple discounts?

Unfortunately, we do not support stacking multiple discounts. You can use one discount per order, which includes referral codes, coupon codes, and bundle promotions.